Job Title: Telesales Executive
How to Succeed as an Employee at Urban Grocery Mart
Number of Openings: Multiple open positions available
Position Availability: Immediate
Nature of Work
- Click on the relevant links below to see the details of all the products that Urban Grocery Mart's Telesales Sales Executives sell to the customer.
Membership Plans: Click Here
MorningBasket: Click Here
Corporate E-Coupon: Click Here
And others
JOB PURPOSE
- The primary purpose of the Telesales Executive role is to effectively sell Urban Grocery Mart's products through telephone interactions with customers. This involves pitching products, addressing customer concerns, and ultimately closing deals to contribute to the company's revenue growth.
MANDATORY
- The candidate must have a laptop with a high-speed internet connection and a Smart mobile (Dual SIM) device.
SALARY
Competitive salary with an attractive commission structure.
- Annual CTC: ₹1,20,000 to ₹2,40,000
EMPLOYEE BENEFITS and PERKS
Supplementary Pay Types:
- Performance Bonus (It depends on your performance)
- Weekly / Monthly Contest (It depends on your performance)
- Incentives Yes (After the Probation Period)
Comprehensive Benefits:
- Mobile Allowance, Insurance (PAI). other benefits were discussed during the interview process.
Other Allowances:
- Yes, it depends on your performance.
Conveyance:
- Yes (After the Probation Period)
Flexible Work Arrangements:
- Yes (After the Probation Period)
GROWTH OPPORTUNITIES
Opportunities for career growth and advancement.
- Team Leader/Supervisor
- Sales Manager
- Product Specialist
- Training Coordinator/Manager
- Sales Coach
- Business Development
- Business Development Executive/Manager
- Customer Relationship Management
- Customer Success Manager
REQUIREMENTS
- Age: 19 to 28
- Qualification: Minimum Senior secondary school, in Sales or Marketing will be a plus.
- Gender Preference: Female (preferred)
- Experience: 1 to 3 Years
- Language: Marathi, Hindi, English
- Proven experience in telesales or a similar role.
- Excellent communication and interpersonal skills.
- Goal-oriented with a strong desire to achieve and exceed targets.
- Ability to work independently and as part of a team.
- Familiarity with CRM software and sales processes.
- Positive and resilient attitude in a dynamic and fast-paced environment.
ADDITIONAL REQUIREMENTS
- Experience: Telesales, Telecaller, Data Entry
- Previous Experience: Salary slip, Experience certificate
OTHER REQUIREMENTS
- Dress Code: Professional, business-appropriate attire.
- Probation Period: 6 months to 1 year (According to the performance of the candidate)
- Legal Compliance: Adherence to industry regulations, data protection, employment laws, health and safety regulations, etc.
SHIFT DETAILS
A dynamic and collaborative work environment.
- Job Location: Nashik (MH)
- Full-Time (In Office)
- Shift Timing: 10:00 am to 7:00 pm
- Working Days: 6 days/week.
- Weekly Off: Sunday.
- Reporting Structure: Manager
SKILLS
- Like Basic knowledge of MS Office and Google Forms, Spreadsheets/ Data entry/ Customer care/ Tele-calling/ Business Process Outsourcing (BPO)
- Candidates should have Telemarketing, Tele Sales experience in products, like all types of loans, credit cards, etc. It will be preferred.
ROLES AND RESPONSIBILITIES
- Conduct outbound calls to potential or existing customers, utilizing the script, to promote, sell, and inform them about Urban Grocery Mart products and services.
- Provide information about product features, pricing, and promotions to potential customers.
- Achieve and exceed sales targets through effective telesales techniques and strategies.
- Build and maintain strong customer relationships to foster repeat business and customer loyalty.
- Collaborate with the sales team to develop and implement sales strategies.
- Ask questions to understand customer requirements and close the sale.
- Take and process orders accurately.
- Answer questions about products or the organization.
- Handle grievances to preserve the URBAN GROCERY MART reputation.
- Perform the “EXTRA MILE” to meet sales quota and facilitate future sales.
- Keep accurate records of customer interactions, inquiries, and sales transactions in the CRM system.
- Keep records of calls and sales and note useful information.
- Keep customer information confidential.
- Follow the URBAN GROCERY MART policies and adhere to data integrity.
- Enter and update customer information into the database.
- Copying and pasting data accurately from websites provided by the URBAN GROCERY MART into Google Forms.
- Stay updated on product knowledge and industry trends to effectively communicate with customers.
APPLICATION DEADLINE
- We encourage interested candidates to apply by the day they first read this information.
INTERVIEW PROCESS
- 1st & 2nd Round Electronic Interviews (over the Mobile or via Zoom)
- 3rd Round Face-to-face
WELCOME
- If you are passionate about sales, have excellent communication skills, and thrive in a results-driven environment, we invite you to apply for the Telesales Executive position at Urban Grocery Mart. Join us in contributing to our organization's success and making a positive impact in the world of retail.
HOW TO APPLY
- Eligible and interested candidates Please Click Here: Apply Now
Note: We will contact only shortlisted candidates.
REQUIRED DOCUMENTS
- PCC, Aadhar Card, PAN card, Bank Details, Current Salary Slip, and Others (Once you are selected)
EQUAL OPPORTUNITY EMPLOYER STATEMENT
- Urban Grocery Mart is an equal opportunity employer committed to inclusivity and a discrimination-free workplace.
CONTACT INFORMATION
- (022) 6964 5725
- hr@urbangrocerymart.com
SOCIAL MEDIA AND ONLINE PRESENCE
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